Your privacy is extremely important to us. To better protect you, we have established this Privacy Policy that must be observed to handle user information appropriately.
This Policy describes how SumApp (hereinafter referred to as "SumApp", "our", "we", "us") collects, uses, and discloses your personal information when you use our services, including SumApp and SumApp Showcase, websites and software (collectively, the "Services").
Please read this Privacy Policy carefully and ensure that you understand it. By using any of our Services, you agree to this Privacy Policy. If you do not agree to our use of your personal data in line with this Policy, you must stop using our Services immediately.
Scope of this Privacy Policy
This Privacy Policy applies only to our collection and processing of information about users of the Services.
This Privacy Policy does not apply to any services, websites or software operated by third parties that are linked to us (whether we provide those links or other users share them) nor does it apply to content, data, applications or materials from third parties. We advise you to check the privacy policies of any third party website or software before providing any information to them.
Information We Collect
We collect the following types of information about you within the boundaries of legitimate business, as described in this section.
Information You Provide Us
- Account Information. When you create an account to use our Services, you will be asked to provide your contact details such as your name, email address, and a password.
- User Input. When you use SumApp, we collect personal information included in the audio, videos, voice, text, and other inputs you provide to generate transcripts, summaries, and translations. When you use SumApp, we collect personal information included in the images, videos, text, and other inputs you provide to create and manage animated operation videos.
- Communications Information. We collect your name, email address and other information you choose to provide in communications with us, including through the "Contact Us" page.
- Payment Details. When you register to use any of our paid Services, our payment processing partners RevCat, Apple, and Google may collect and process your billing details such as your name, credit card information, and billing address. Payment information is not shared with us and is maintained by RevCat.
Information You Provide to Us about Others
If you choose to collaborate on a task with your colleagues or friends, or refer us to them, you provide us with the email address and contact information of your colleagues or friends.
If you provide an audio or video recording, this may contain the personal information of third parties. Before you do so, please make sure you have the necessary permissions from your colleagues, friends or other third parties before sharing Personal Information or referring them to us.
Information We Receive from Third Parties
We may obtain information about you from outside sources, including:
- Third Party Integrations. When you connect third party platforms, apps or providers to our Services, or when you register through a third party account (such as Apple, Google or Microsoft), we receive Personal Information that includes your username, email address, and time from such third parties and any information you choose to upload to such third party platforms ("Platform Information").
- Information from platforms our Services rely on: We receive transaction information from our payment processor RevCat. More information is available at revenuecat.com/privacy.
- Other Partners. We may receive demographic or marketing information about you from third parties, for example, information about your interest in, and engagement with our Services. We may combine this information with other data we already have to improve your experience with our Services.
We also collect, and use aggregated data such as statistical or demographic data for our purposes. Aggregated data may be derived from your Personal Information but is not Personal Information as this data will not directly or indirectly reveal your identity. However, if we combine or connect aggregated data with your Personal Information so that it can directly or indirectly identify you, we will treat the combined data as Personal Information.
How We Use Your Information
We use your personal information to provide you with a great overall experience in the following ways:
- To set up your account. We use your registration information, device information and information received from third parties (such as your username, email address) in order to set up an account for you to use our Services.
- To provide and maintain the Services. We use your video and audio recordings, usage information, and platform information in order to provide you with the Services. We do so in accordance with our contractual obligations to you.
- To analyze and improve our Services. We may use the information gathered to perform statistical analysis of user behavior or to evaluate and improve SumApp.
- To provide customer support, information, and services requested by you.
- To send you emails that you have subscribed to (for example, campaign information) or announcements relating to your account.
- To enhance the safety and security of our Services, such as conducting testing, evaluation and system reporting.
- For other purposes with your consent.
How We Use Cookies and Similar Technologies
We and our third party partners use cookies, pixels, and similar technologies to collect information about your browsing activities and to distinguish you from other users of our Services in order to aid your experience and measure and improve our advertising effectiveness.
Cookies are small pieces of data stored on your device by websites you visit. We use the following types:
- Strictly necessary cookies: Required to make our Services available to you — for example, login functionality, user authentication and security. We cannot provide you with the Services without this type of cookie.
- Functional cookies: Used to recognize you when you return to our Website. This enables us to personalize our content for you and remember your preferences (for example, your choice of language).
- Analytical, performance, or advertising cookies: We also use cookies and similar technologies for analytics purposes in order to operate, maintain, and improve our Services and measure advertising effectiveness. Such reports disclose Website trends without identifying individual visitors.
You can block cookies by setting your internet browser to block some or all cookies. However, if you block all cookies (including essential ones) you may not be able to use our Services.
How We Share Your Information
We share information outside of SumApp only as described below:
- Trusted third parties. We may disclose your information to service providers we rely on for the provision of the Services, including cloud storage, payment processing, voice transcriptions, video creation and animation (SumApp), data analytics, and customer service. We'll only disclose the information necessary for these parties to perform their services for us, and they'll be bound by contractual obligations to protect your personal information.
- Other users. If you collaborate with others, we may display your basic account or profile information. For example, if you share a SumApp transcript with another user, we'll let them know that it was you who shared it.
- Administrators. If you join a Workspace owned by another person or entity, the administrator of that Workspace has the right to access the content in it.
- Affiliates. We may disclose information to our affiliate partners.
- Legal reasons. We may disclose your information to comply with an applicable law, regulation, or an enforceable government request, to enforce our contractual arrangements and policies, or to protect or defend the Services and the rights of our users or others.
- Change in corporate ownership. If SumApp is involved in a merger, acquisition, bankruptcy, reorganization, partnership, asset sale or other transaction, we may disclose your Personal Information as part of that transaction.
- With your consent. We may also disclose information when you request, direct or consent to us doing so.
Your Rights
In certain circumstances you have the following rights in relation to your Personal Information that we hold:
- Access. You have the right to access the Personal Information we hold about you, and to receive an explanation of how we use it and whom we share it with.
- Correct. You have the right to correct any Personal Information we hold about you that is inaccurate or incomplete.
- Delete. You have the right to request for your Personal Information to be erased or deleted.
- Restrict processing. You have a right in certain circumstances to stop us from processing your Personal Information other than for storage purposes.
How We Protect Your Information
We use certain physical, managerial, and technical safeguards that are designed to improve the integrity and security of Personal Information that we collect and maintain.
However, the transfer of Personal Information through the internet will carry its own inherent risks and we do not guarantee 100% security of your data transmitted through the internet. You make any such transfer at your own risk.
The Services, including SumApp, may provide features or links to websites and services provided by third parties. Any information you provide on apps, third-party websites or services is provided directly to the operators of such websites or services and is subject to their policies governing privacy and security, even if accessed via our Website or in connection with our Service.
Google Workspace APIs are not used to develop, improve, or train generalized/non-personalized AI and/or ML models.
Children's Privacy
The Services are not aimed at children, and we do not knowingly collect Personal Information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through the Services. If you believe that a child has provided us with Personal Information in violation of this Policy, please contact us as indicated below.
Updates to this Privacy Policy
Where required, we will update this Privacy Policy from time to time. When we do so, we will make it available on this page and indicate the date of the latest revision. Please check this page frequently to see any updates or changes to this Policy.
Contact Us
If you have any questions, comments or complaints about our Privacy Policy, please contact us at hello@teqergy.com and we will endeavor to deal with your concern as soon as possible.
SumApp · Istanbul, Türkiye